Broadviewbeauty.com will offer an exchange or refund for any unwanted items returned within 21 days of purchase. An authentic receipt is required. Refunds are made by the same method used for your purchase. Shipping charges will not be refunded or credited.
Please note that all items must be returned in saleable condition.
This means that the product needs to be unopened with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement, or exchange on items that are not re-saleable.
Makeup and skincare products are non-refundable due to hygienic reasons.
You should expect to receive your refund within 30 days of return or less. This includes time to receive the item (5-10 business days), process the return, and the time it takes your bank to process the refund request.
We will notify you via email once your return has been processed.
You will need to cover the cost of the return shipping, unless a mistake was made on our end.
Broadview Beauty ships to Canadian, U.S. and international addresses by Canada Post.
Free shipping is offered for:
- Orders shipping to Canadian addresses (please see exceptions below) totalling $75+ , excluding applicable taxes.
- Our free shipping offer does not cover multiple shipments. If an item in your order is out of stock and you would like the available items shipped immediately shipping charges will apply for the backordered items.
This free shipping offer applies to regular ground shipping only. All orders are shipped standard or expedited through Canada Post
Free shipping promotion does not apply to Nunavut, Yukon, Northwest Territories, and U.S. addresses.
Orders will be shipped within 1-3 business days.
Please note your order will be subject to 1-3 business days of processing time in our warehouse before it ships, unless otherwise noted on the product page.
For US orders, any customs, duties, brokerage fees, and/or taxes are the responsibility of the customer.
Shipping rates and policies are subject to change without notice. If you have any questions or concerns, please feel free to contact us at email@example.com
0.0 kg – 5.0 kg